FAQs
FAQs
Hello, We aimed to answer your most frequently asked questions here, but obviously if you have others you can contact us HERE .
If you have any concerns or just a question before or after your purchase, do not hesitate to contact us by email.
How long will it take for me to receive my order?
Immediately ! As soon as you have made your payment by credit card or Paypal you will be redirected to the download page of the game you have chosen. And you will also receive the links by email.
I did not receive an email following my order, what should I do?
The first thing to do is check your junk mail (spam), it might be there!
If you can't find it, it has probably been lost in the twists and turns of the internet (this sometimes happens), then simply send us a message via the Contact section of the site and we will send you your order.
Are some sentences or images unreadable or cut off?
If you are unable to read or print our games, the first thing to do is to update Adobe Reader for free available at the following address http://get.adobe.com/fr/reader/ .
I can't print the PDF?
If you are having difficulty printing a PDF file, see this page: http://helpx.adobe.com/fr/reader/using/print-pdfs.html#why_can_t_i_print_my_document
Do you need to know how to read to play our games for 3-4 year olds or 5-6 year olds?
For our games for 3-4 year olds and 5-6 year olds, there is no need to know how to read, the puzzles are constructed so that the organizer reads the statements, the children are then independent!
How many children do I need to play?
All our hunts are playable from 1 CHILD (ideal for the holidays!!) and up to 10 but from 6 we advise you to print each riddle in several copies so that all the children can read them at the same time .
What materials do I need to play our printable games?
You will need a printer with paper to print all the necessary documents, scissors to cut out certain pages, a little tape to hang certain puzzles in unusual places, markers or pens. Some challenges may require others (coins, stones, balls, eggs, salad bowls, etc.) but these are optional.
How long does a game last?
All hunts are scheduled to last more or less 60 minutes. This time is obviously adjustable by the parent(s) in charge of the game:
- It can be longer by integrating all the challenges proposed, by helping the children less, by hiding the puzzles “too well”.
- It can be made shorter by removing the challenges, the puzzles (be careful to still give the game pieces for certain puzzles), by giving the children more clues.
Who is the author of the treasure hunts and games on this site?
We ! Marie and Karim,
Two big dreamers who love games and create turnkey animations!! We can create tailor-made treasure hunts, if you have a theme that your child particularly likes we will create it for THEM!!